Lake Monduran Refund/Booking Policy

Refund Policy

High/Mid Season

• Cancellations providing more than 28 days’ notice in relation to the scheduled arrival date are refundable less a $30 administration fee.
• Cancellations inside 28 days of scheduled arrival date will result in forfeiture of all monies paid unless the site/cabin can be rebooked

Low Season

• Cancellations providing more than 7 days’ notice in relation to the scheduled arrival date are refundable less a $20 administration fee
• Cancellations inside 7 days of scheduled arrival date will result in forfeiture of all monies paid unless the site/cabin can be rebooked
• Midweek special strictly no refund unless rebooked

Note: Where a deposit or prepayment is to be refunded, an administration fee is to be charged. Alternatively, the total refund amount maybe transferred to a future booking (to be used within 12 months) and no administration fee will apply.

Booking policy

• Easter – Minimum of 4 nights up until one month prior Shorter bookings then taken at managers discretion
• Christmas High Season – Minimum 7 nights up until one month prior Shorter bookings then taken at managers discretion
• All other periods minimum of 2 nights or at managers discretion
• Midweek Special – Strictly no refund unless rebooked

Payments/Deposits

• First night (cabins, houses & houseboat) within 7 days of booking
• $50 on sites within 7 days of booking
• Christmas balance to be paid in full by 31^st October
• Easter balance to be paid in full one month prior to arrival